crew
Crew

Your account. Your choice.

You can delete your Crew account and saved data directly in the app.

Delete in Crew

  1. Open Crew and sign in to the account you want to delete.
  2. Open You → Settings using the sliders icon. You can also open Settings from the Crew screen.
  3. Under Your data, choose Delete all my data.
  4. Review the account and data shown, choose Delete my account, then confirm Delete account and workspaces. Complete Google or Apple reauthentication if requested.
  5. Keep an internet connection until Crew confirms completion. If the connection drops, reopen Crew and retry the pending deletion.

This is permanent. Signing out or removing the app does not delete your Crew account. If you have separate Google and Apple Crew accounts, manage each account separately.

What is removed

Deletion removes your live Crew account and its saved conversations, workspaces and documents, tasks and plans, private profile, saved memories, connection credentials, public profile, and account-linked notification registrations. It stops future queued Crew work. A request already sent to a provider may finish.

Deleting Crew data does not recall an email, undo changes made in another app, delete exported files, or remove copies someone else has already saved.

Saved computers and browsers hosted by E2B are blocked from further access and scheduled for removal. Provider cleanup happens separately and may require retries; a confirmed Crew account deletion is not a guarantee that every provider copy has already been erased. Choosing Stop only pauses a computer. To remove a saved computer without deleting your whole account, open Settings → Your browser and choose Forget browser or Delete workspace.

Recovery records and provider retention

Google Cloud expiry cleanup is asynchronous. A limited deletion receipt supports recovery from an interrupted deletion for 30 days; retrying a pending deletion renews that period. After completion, the account identifier is removed from that receipt, leaving hashed identifiers, proof, and status metadata. A separate hashed account marker is scheduled to expire after 24 hours.

Infrastructure logs and AI providers have separate retention periods. See Storage and deletion and AI and infrastructure in the privacy policy for details.

Need help accessing your account?

Email hello@sinuosity.ai with the subject “Crew account deletion help.” We may need to verify ownership before helping with an account request. Do not send passwords, sign-in codes, or identity documents unless a secure and necessary process has been agreed.